My husband and I first contacted Lance when were interested in a home he had listed. We were just starting to look and had been in touch with a few realtors, but Lance immediately stood out. First, the house we were initially interested in just wasn’t actually going to work for our needs. Not only did Lance recognize that, but then he took the time to explain what a buyers relator can do and offered to help us out. Lance gets to know the neighborhoods well, and if he isn’t that familiar in a specific area, he does his research. Not only is he familiar with the process of buying/selling homes, but he also knows houses themselves. He was very quick with this responses – usually an immediate answer, but I think it was usually within hours at the most. We were also impressed with his ability to predict the way negotiations were going to go. We had a very difficult closing, (appraisal coming up short, lender pushing back dates, student loans delaying things, etc.), but Lance remained ready, willing, and able to assist us every step of the way.